Welcome to Root Cause Clinical


We offer video and in-clinic consultations.


Personalised treatment pathways for your specific diagnosis and needs.


We offer services such as trichoscopy, genetic tests and blood tests for the most accurate diagnosis.

Trichology tailored for you by video or in-clinic

We know how overwhelming hair loss and scalp health concerns can feel. Especially when you find yourself caught up in the online advice space, trying product after product without seeing any positive results or ever speaking to a real person and getting to the root cause of your hair or scalp issue.

Our qualified team of trichologist specialists can help you to break that pattern and get you a personalised diagnosis with a treatment plan and answers to all your questions.

Specialising in hair and scalp health, our trichologists use their knowledge and experience to cut through the confusion. Our approach is science backed and professional but never lacking in care and consideration.

We diagnose and treat the causes of alopecia, hair thinning, male and female pattern hair loss, excessive hair shedding, itching and irritated scalps, dandruff, flaking and scaling of the scalp.

Offering consultations for all hair types, skin types, genders, age groups and ethnicities.

We are able to deliver you all this by video from the comfort of your own home, or in person at one of our clinics.

Following your diagnosis, a skilled Root Cause Clinical trichologist is with you to reassure and support you at every step. Book your trichology consultation now and take that first step on your journey to hair loss and scalp health recovery.

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“Clinical diagnosis is determining the nature of a cause of a condition, based on signs and symptoms.”


We are your independent, professional trichologists offering expert advice on your hair loss and scalp health. Our initial consultation offers far more than many other services and products available to you.

Your initial pre-consultation survey which arrives in your email in-tray as soon as you book, is designed to help your trichologist get as close to a pre-consultation diagnosis as possible, so that your appointment is focused on them answering your specific scalp health and hair loss questions.

We will take the time to talk in depth with you about your diagnosis to help you completely understand the cause and to develop your personalised treatment plan. Your emailed post-consultation report aims reaffirm all the information discussed during your consultation and to give you actionable steps to follow, but if more help is needed our trichologists are with you every step of the way. See all pricing below.

Our clinical Trichologists have worked successfully with thousands of clients and built a unique network of specialist practitioners, analysts, and both pharmaceutical and natural or holistic treatment providers.

Get in touch today to inquire about our services.

Initial Consultation

Our trichologists provide an accurate diagnosis from a detailed one-hour initial consultation either in person or online.

Utilising our extensive experience and our wide-ranging diagnostic network we put together a picture of contributing symptoms and factors of all hair loss or scalp conditions.

At the end of your initial consultation, you will receive a clinical diagnosis in which we will clearly explain our findings and we will outline a coherent set of treatment options that are specifically relevant to you.

We will ensure that you understand your diagnosis and treatment options to quickly and effectively improve your hair density and scalp health effectively, you will also receive a comprehensive report of your consultation including helpful fact sheets.

Follow Up Consultations

Follow up consultations specifically designed to allow you to discuss your feelings regards your treatment programme and assess the progress of your treatment pathway.

These 30 minute appointments are often recommended to be booked between 3 and 6 months from the onset of your treatment pathway. This will allow the time necessary to reveal a proactive response.

During these consultations we review your initial consultation notes and clinically and microscopically assess the response of the hair follicles or scalp to the recommended treatment.

At this point we can then determine where the to continue the set treatment pathway or alter and adjust your treatment if required.

Genetic Consultation

Studies show there is a relationship between hair loss and a person’s unique genetic background.

This means that not every client responds to treatment pathways in the same way. Success of any form of treatment for conditions such as male and female pattern hair loss, excessively shedding hair or alopecia is dependent on your unique genetic profile and lifestyle factors.

Genetic testing is a service for clients that want to understand exactly what genetic factors may be causing the hair loss they are experiencing and what would be the most effective treatment pathway for that specific genetic background to treat and improve their hair density.

The results of genetic tests help your trichologists identify which hair loss treatments are most likely to provide the best results for you. Best of all the testing process is quick and simple and can be conducted in one of our clinics or online from wherever you are.

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